Last Updated: December 10, 2025
1. LITHIUM BATTERY SHIPPING NOTICE
Please note that many of our products contain high-performance Lithium-Ion or LiPo batteries. Due to International Aviation Safety Regulations (IATA) regarding the transport of dangerous goods, these items require special handling. This may result in slightly longer transit times compared to standard non-battery shipments. We appreciate your patience as we ensure your gear arrives safely and legally.
2. ORDER PROCESSING
- All orders are processed within 1-3 business days.
- Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
3. ESTIMATED DELIVERY TIMES
Shipping charges for your order will be calculated and displayed at checkout.
- United States: 5 – 12 Business Days
- Europe / UK: 7 – 15 Business Days
- Rest of World: 10 – 20 Business Days
Note: Delivery delays can occasionally occur due to customs clearance, extreme weather, or carrier operational issues.
4. CUSTOMS, DUTIES, AND TAXES
Toysv LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, VAT, etc.) are the responsibility of the customer (Delivered Duty Unpaid).
5. LOST OR DAMAGED PACKAGES
If your package is lost in transit, please contact us immediately ([email protected]). If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.